7edbd's Privacy Policy
Your personal information is very important to us. This policy explains in detail how we collect, use, and keep your information secure.
Introduction & Scope
7edbd is a safe and reliable online gaming platform built for players in Bangladesh. We take our users' privacy seriously and handle it responsibly. This privacy policy explains how 7edbd collects, stores, processes, and discloses your personal information.
This policy applies to the 7edbd.lat website and all its services. By creating an account on our platform, playing games, or using any of our services, you are giving your consent to the processing of information under this policy.
Our platform is only for individuals aged 21 and above. We never knowingly or intentionally collect personal information from minors.
Information We Collect
7edbd collects several types of information, categorized as follows:
Personal Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (during the KYC process)
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
Information about your device and connection:
- IP address
- Browser type and version
- Device identification information
- Operating system
- Cookies and session data
Gaming & Usage Information
Information about your activity on the platform:
- Game history and statistics
- Betting patterns
- Login times and session duration
- Preferred games and categories
- Support contact history
How We Collect Information
7edbd collects information in the following ways:
- Directly from you: Information you provide through account registration, completing verification forms, and contacting our support team.
- Automatically: When you visit our website and use our services, technical information is collected automatically.
- Through cookies: Our website uses cookies and similar tracking technologies to help improve your browsing experience.
- Through third parties: Limited information from payment providers (bKash, Nagad, Rocket, banks) and identity verification services.
Purpose of Using Information
7edbd uses your information only for the following legitimate purposes:
Account Management
Your information is used to create, verify, and manage your account. Age verification and identity confirmation are an important part of our responsible gaming policy.
Financial Transactions
Financial information is used to process your deposits and withdrawals and to prevent financial fraud. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.
Customer Support
Your information is used to resolve your support requests and diagnose issues with your account. Our 24/7 live chat and email support are at your service.
Security & Fraud Prevention
Technical and transaction data is monitored to prevent illegal activity, money laundering, and fraud. SSL encryption and advanced security measures are in place.
Service Improvement
Your information is used to analyze your gaming experience and preferences in order to improve the platform's services, game selection, and user experience.
Communication
Your contact information is used to send important account notifications, transaction confirmations, and relevant promotional information where you have given your consent.
Sharing & Disclosure of Information
7edbd does not sell your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
Limited information is shared with trusted partners required to operate our services. This includes payment processors (bKash, Nagad, Rocket, and banking partners), cybersecurity providers, and game software developers. These partners operate under strict confidentiality agreements and only receive the information necessary to provide their specific services.
Legal Obligations
Information may be disclosed where required to comply with court orders, government directives, or other legal obligations. In such cases, we always seek to protect users' interests within the limits of the law.
Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will notify you before any such change, and the protections in this privacy policy will continue to apply.
Data Security Measures
7edbd uses industry-standard security technology and practices to keep your information safe:
- SSL/TLS Encryption: All data transmission on our website is protected by 256-bit SSL encryption, ensuring the secure exchange of information between your browser and our servers.
- Encrypted Data Storage: Stored sensitive information, particularly financial data and identity-related information, is kept in encrypted format.
- Access Controls: Only authorized personnel can access your information, and they operate under strict confidentiality agreements.
- Regular Security Audits: Our systems and processes undergo regular security assessments to identify and address potential vulnerabilities.
- Password Protection: Passwords are stored in hashed and salted format. No employee or system can see your actual password.
Data Retention Period
7edbd retains different types of information for different periods:
Account Information
Account information is retained for as long as your account is active and for the legally required period after it is closed.
Transaction Records
Financial transaction records are kept for an extended period for legal and regulatory requirements, generally a minimum of 5 years from the transaction date.
Gaming Activity
Gaming history and betting records are retained for a defined period to ensure fair play and for dispute resolution.
Support Communications
Records of conversations with customer support are kept for a limited period for service quality improvement and dispute resolution.
When there is no longer any legal or business need to retain information after a user's account is closed, 7edbd securely deletes the data or anonymizes it so that you can no longer be identified.
Your Data Rights
As a user of 7edbd, you have the following rights:
- Right of Access: You have the right to request a copy of the information we hold about you. This request can be made via live chat or email.
- Right to Rectification: If your information is incorrect or incomplete, you can request a correction. Some information can be updated directly in your account settings.
- Right to Erasure: In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for legal or regulatory reasons.
- Right to Object to Processing: You have the right to object to certain types of data processing, such as marketing communications.
- Data Portability: Where applicable, you have the right to request your information in a structured, commonly used format.
- Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time. This will not affect any processing that took place before the withdrawal.
Cookie Policy
Cookies are small text files that your browser stores on your device when you visit our website. 7edbd uses the following types of cookies:
Essential Cookies
Essential for the basic functionality of the website. They maintain login sessions, security tokens, and language preferences. These cannot be disabled.
Functional Cookies
Provide an improved browsing experience by remembering your preferences. This includes your game preferences, display settings, and personalized recommendations.
Analytics Cookies
Used to understand how our website is being used, which helps us improve our services. These cookies collect anonymous data.
Protection of Minors
7edbd strictly prohibits use by anyone under the age of 21. Our platform is for adults only and we take the protection of minors very seriously.
- We do not knowingly or intentionally collect any personal information from anyone under the age of 21.
- If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
- Age verification is in place during the account registration process. Additional identity verification may be required in cases of suspicion.
- If you suspect that a minor is using our platform, please contact us.
Policy Changes
7edbd may update this privacy policy from time to time. For any significant changes, we will take the following steps:
Notification Process
If there are significant changes to the privacy policy, we will send a notification to your registered email address and display a clear notice on the website. Continued use of the platform after the changes will be considered acceptance of the new policy.
Last Updated
The latest version of this privacy policy can always be found at 7edbd.lat/privacy-policy. We recommend that you review this policy regularly so that you are always informed about how your information is being managed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Privacy Support
Contact us to exercise your information rights or for any privacy-related matters.
Live Chat: Available 24/7
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